PURPOSE OF POSITION

The IT Security Technician position exists to monitor, manage and maintain a proactive enterprise security posture for desktops, servers and mobile devices utilizing applicable security tools and security updates.

EDUCATION AND EXPERIENCE REQUIREMENTS

Educational knowledge and skills required for the position:

• Bachelor’s degree or equivalent with 5 years’ work experience. 
• CompTIA A+, Server+, Network+, Security +, MCSA/ Security, Compliance and Identity Fundamentals/ Identity and Access Administrator Associate certification is preferred. 
• 3 to 5 years’ experience with deploying Windows desktop and Server security updates.
• Ability to deal effectively with co-workers, supervisors and other departments.

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of patch management, firewalls and intrusion detection / prevention systems;

• Knowledge and hands on skills of Windows Server 2012, 2016, 2019 and 2022

• Knowledge and hands on skills of Windows 10 and 11;

• Knowledge and hands on skill of threat monitoring, detection, and response applications/tools

• Strong interpersonal and communication skills; capable of producing weekly or monthly reports

• Ability to work directly with vendors and users to identify and resolve security issues.

• Knowledge and ability to adhere to applicable security policies and procedures.

• Resolve problems based on existing documentation/training/resources.

• Develop and/or implement information technology solutions to enhance enterprise systems security.

• Excellent working relationship with Managers, Technical Staff, peers and customers

ESSENTIAL FUNCTIONS

Essential duties include but are not limited to:

• Create, implement, and maintain security protocols and controls
• Generate consistent reporting for managers and IT administrators to evaluate the effectiveness of current security protocols
• Monthly tracking and deployment of security updates
• Create, implement, and maintain security protocols and controls
• Generate consistent reporting for managers and IT administrators to evaluate the effectiveness of current security protocols
• Monthly tracking and deployment of security updates
• Investigate, document, and report security problems and emerging security trends
• Anticipate threats, incidents, and alerts to help prevent the likelihood of them occurring
• Manage network intrusion detection, detection and response systems
• Analyze all security breaches to determine the root causes
• Execute regular security vulnerability scanning
• Identification of security areas that can be improved, and the implementation of solutions to those areas
• Follow prescribed cyber security incident response procedures and make recommendations for improvement
• Ensuring documented IT inventory aligns with systems deployed with security tools
• Follow all IT policies procedures and standards.
• Any other duties assigned.

WORK CONDITIONS:

·       Occasional evening, overnight, or after-hours support may be required

·       Participation in scheduled IT maintenance or upgrade projects involving operational or industrial equipment, including cranes and straddle carriers

·       Some project work may require working at heights, such as accessing elevated equipment, cabins, or platforms

·       Work at heights is infrequent, planned, and performed in accordance with approved OSHA / WHS / HSE safety procedures

·       Employees will receive required safety training, supervision, and personal protective equipment (PPE)

·       Physical requirements may include bending, kneeling, pushing, pulling, lifting, and moving IT equipment

·       Must adhere to company policies, information security standards, and access control requirements

·       Ensure the confidentiality, integrity, and availability (CIA) of information systems and data

 

PERFORMS OTHER RELATED DUTIES AS REQUIRED AND ASSIGNED

COMPANY’S EXPECTATION OF EMPLOYEE

• Adhere to Company Policies and Procedures
• Act as a role model within and outside the Company
• Perform duties as workload necessitates
• Maintain a positive and respectful attitude
• Communicate regularly with Information Technology Manager and Supervisors within the Information Technology Department.
• Demonstrate flexible and efficient time management with ability to prioritize workload
• Consistently report to work on time prepared to perform duties of position
• Meet Department’s productivity standards

HEALTH & SAFETY

• Ensure that all health and safety at work statutory requirements and company policies are implemented within the Department including its respective work areas.  Through meetings, etc., maintains sufficient liaison with safety representatives.
• Responsible for ensuring necessary steps are taken to identify hazards and assess the risks arising from operations within your team.
• To provide and maintain safe systems of work.
• Establish and maintain a safe and healthy working environment.  Identifying and assessing the competence of subordinates, identifying training needs and arranging for training, provision of information and instruction to all associates employed in your area of responsibility.
• Establish and maintain consultation arrangements and procedures with Safety Manager.
• Ensure compliance with Company Safety Policy in areas under your control.
• Ensure that no team member is allowed to work in situations which may be hazardous.
• Ensure that risk assessments are carried out for all activities undertaken in your area of responsibility and properly recorded in accordance with Company Procedure.

SAFETY CONDUCT

Employees are reminded of their legal duties to co-operate with the company taking reasonable care of him or herself and any other person who might be affected by their acts or omissions.  In addition employees are responsible to report to their employer any equipment defects, hazards or unsafe acts that might cause an accident and result in injury.